Meet the Staff

Our staff team are a dedicated little family who take a lots of pride in their work, ensuring your child’s day is filled with fun, friendship, educational activity and learning. Every child has a named member of staff known as a ‘key person’, who will have more contact with your child than any other staff member at the pre-school. The Key person will show a special interest in your child through personal interaction day to day and is likely to be the person you will speak with if you need to discuss any aspect of your child’s care and learning.

Pam (Manager)

The team is led by Pam, she has had a long association with Castle Keep as both her adult children attended the pre-school, and she began working here in 2000.  Pam was then promoted to Manager in 2007 and is the Ofsted registered care provider.  She holds a NVQ3 in Childcare, Learning and Development and a NVQ3 in Leadership and Management.  From her extensive experience and continual auditing of the setting procedures and staff we have expanded Castle Keep Pre-school to what it is today.  If you have any questions regarding admissions, funding, policies, or any concerns please do not hesitate to give her a call.

Nicola (Deputy)

Nicola is in charge of the Pre-school room and the smooth day to day running, she is also in charge in Pam’s absence. Nicola joined Castle Keep in 2007 and was promoted in 2011 to Deputy. Nicola holds a NV3 Childcare, Learning and Development and Team Leadership. She is also our curriculum and planning co-ordinator. Nicola acts as a mentor to new and existing staff members and helps build our team to the supportive, close knit group we are. Nicola’s own daughter has attended Castle Keep Pre-school.

Tracie (Room Supervisor)

Tracie works with Nicola in ensuring the everyday smooth running of the Pre-school room, she has worked at Castle Keep since 2011 and was promoted to Supervisory in 2014.  Tracie’s own sons all attended before she started working at the pre-school, so she has also seen things from parents’ perspective.   Tracie holds a NVQ3 in Childcare Learning and Development as well as a NVQ2 in Team Leading.  Tracie is also our setting Special Educational Needs Co-ordinator and works closely with outside professionals and agencies to provide the best opportunities for all our children.

Kayley (Room Supervisor)

Kayley joined Castle Keep in 2019 having previously worked in full day care since 2004. She works directly with the children as a key person, Kayley has brought with her extensive experience and ideas which she uses to engage and excite the children while matching their interests. Kayley holds both an Early Years Level 3 SENCO qualification and an NVQ3 in Early Care and Education. She also works together with Tracie as one of two SenCo’s to provide support for our children with additional needs.

Emma (Early Years Assistant)

Emma works directly with the Pre-school children as a keyworker to a small group of children forming secure attachments which allow the children to grow in confidence and be aware that they can try new things and challenges.  Emma joined us at Castle Keep in 2020 but has worked in childcare since 2004 bringing her many years of experience.  She holds a NVQ3 in Childcare and Education.

Jemma C (Early Years Assistant)

Jemma joined Castle Keep Pre-school in 2021 and obtained her NVQ3 in Childcare in July 2025, having taken a career change into childcare after having her son.  Jemma has settled quickly into the team and is enthusiastic about broadening her experience and qualifications.

Sarah (Early Years Assistant)

Sarah joined us at Castle Keep in 2021 having previously worked in a full day Nursery since 2009. Sarah is very crafty and has brought her skills and ideas to Pre-school using these to encourage the children to try new activities and use different resources.  Sarah has held a NVQ3 in Childcare, Learning and Development since 2011.

Tracy (Early Years Assistant)

Tracy works within the pre-school room directly with the children scaffolding the children’s learning by role modelling, questioning, using open ended questions, and prompting.  She joined us at Castle Keep in 2021 but has acquired many years of experience having worked in childcare since 2004, Tracy has held a NVQ3 in Childcare and Development since 2009.  Tracy is our resident giggler and always has a smile on her face.

Amanda (Early Years Assistant)

Amanda joined us at Castle Keep in February 2022 having worked in many aspects of childcare since 2012, having worked in schools, full day nurseries and pre-schools she has a wide breadth of knowledge and experiences.  She has two children and her son attended Castle Keep until recently.  Amanda has held a NVQ3 since 2014.  Amanda is popular with the shyer children, with her quietly spoken nature she is able to help them gain confidence and supports them to try new things.

Lorraine (Early Years Assistant)

Lorraine has worked in childcare since 2015 and completed her NVQ3 Early Years Educator in 2017, since this time she has worked in early years before joining us in February 2022.  Lorraine has a confident manner, is never afraid to get stuck in and organises large group activities.

Estelle (Early Years Assistant)

Estelle joined Castle Keep in April 2023. Although this is her first job with Pre-school children she has shown a natural ability to communicate and support their learning. The children love sitting with her to read and respond including her in their imaginative play. Estelle will be starting her NVQ2 in September 2023.

Jemma S (Early Years Assistant)

Jemma has previously worked in full day Nurseries since 2013 when she gained her NVQ3 in Early Learning and Childcare.  Having joined us in 2024 she has proved to be popular with the children and families for her bubbly personality and her enthusiastic nature.

Georgia (Early Years Assistant)

Georgia joined us in January 2025 having previously worked in childcare since 2017.  She has a NVQ3 in Early Years Education and Care since 2019.  The children love Georgia for her kind and considerate personality, she also has a wide repertoire of songs and the children look forward to her leading group time sing alongs.